Слишком долго идут сообщения в Whatsapp — решение проблемы

Не сказать, чтобы особенно часто, однако периодически случается, что сообщения, отправленные из WhatsApp, долго не доходят до абонента. В этом случае рядом с сообщением будет видна только одна серая галочка, сигнализирующая о том, что сообщение отправлено. Кстати, две серые галочки означают, что сообщение отправлено и дошло до абонента, но еще не прочитано. А две синие – самый добрый знак: сообщение не только получено, но и прочитано собеседником. Однако, если слишком долгое время виднеется лишь одна серая галочка, любой пользователь будет задаваться вопросом, почему сообщения WhatsApp на телефоне долго не доходят?


Вариантов может быть несколько, но их можно разделить на две большие группы:

  • неполадки на принимающей стороне;
  • проблемы на передающей стороне.
  Инструкция пользователя Whatsapp Messegner - функции и особенности

Техпроблемы на принимающей стороне:

  • Возможно, собеседник просто отключился от сети. Например, он просто спит или решил отдохнуть от виртуального мира.
  • У собеседника сложности со связью. Остается лишь подождать.

Проблемы у передающей стороны

Прежде всего, нужно просто перезагрузить телефон. Просто удивительно, как много проблем можно решить через простую перезагрузку.  Неспроста первый совет сервисных служб звучит как пресловутое «Выключить и включить».

  • Может также наблюдаться проблема с подключением к Интернету. Нужно проверить настройки подключения или дождаться, когда восстановится связь. Вообще-то, подавляющее количество проблем с WhatsApp связано именно с проблемами с подключением к Интернету.
  • Вполне может быть, что на устройстве включено ограничение на передачу данных в фоновом режиме. Нужно проверить это и при необходимости отключить это ограничение.
  Как в WhatsApp быть невидимым?


  • Может быть, что требуется проверить настройки получения уведомлений в WhatsApp. Для этого нужно выбрать: Меню – Настройки – Уведомления; настроить параметры «Уведомления чатов» и «Уведомления групп» так, чтобы WhatsApp сигнализировал о получении писем собеседником.
  • Проверить, не находится ли телефон в режиме энергосбережения. Многие модели устройств при низком заряде батареи автоматически запрещают приложениям отправлять и получать письма, а также ограничивают некоторые другие функции.
  • В крайнем случае, может помочь переустановка самого мессенджера WhatsApp.
  • Если и это не помогло, вероятно, нужно проверить настройки Push сообщений.
  • Наконец, можно позвонить или отправить сообщение в сервисный центр WhatsApp.

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